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Full-time Implementation Engineer for Server Management Tool

at KBS Consultants in Mumbai, Chennai

•a) Create project charter and implementation plan
•b) Identify technology and process improvement
•c) Mapping of ITIL processes to the tools. Installation and Configuration of different modules of Server monitoring tools like CA Unicenter Network & Systems Management · IBM Tivoli Monitoring (ITM)· BMC Performance Manager (Patrol)· Microsoft Operations Manager (MOM)
•d) Documents and maintains functional/technical specification & detailed Implementation Procedures (Build Guides) of the project
•e) Verification of hardware and software required for implementation
•f) Ensure all implementations follow agreed client Security Standards and Policies, escalate and manage deviations through to completion.
•g) Setting up of performance baselines, notifications
•h) Maintenance of Risks and Issues logs
•i) Verification that the tools are configured as per design
•j) Migration of data from third party systems
•k) Creation of a knowledge base
•j) Configuration of customized reports
•k) Remote support of the tools
•l) Communicates and coordinates all changes consistent with change management processes

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Published at 27-06-2015
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